Telecom Software Development Services

Custom software development for telecom operators and service providers. The focus is on core systems, digital platforms, and operational tools that support network operations, customer services, and day-to-day business processes.
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Vitalis Kavaliauskas
Chief Technology Officer

Telecom Industry Challenges We Solve

Legacy systems

Many telecom operators still rely on outdated OSS and BSS platforms. OSS modernisation and BSS transformation are often needed to improve system performance, flexibility, and integration with newer technologies.

Complex network operations

Managing modern networks requires strong network management capabilities. Challenges such as fault management and maintaining consistent QoS make daily operations more complex and resource-intensive.

Slow digital transformation

Legacy architectures slow down the adoption of microservices, DevOps practices, and cloud-native solutions. This also limits the ability to roll out new services for 5G and other emerging technologies.

Poor customer experience

Disconnected CRM systems, limited omnichannel support, and weak customer analytics make it harder to deliver a smooth customer journey. Many operators also need better self-service portals to reduce support нагрузą and improve user satisfaction.

Our Capabilities

CRM integrations & customisation

We integrate and customise Telecom CRM systems to support customer management, subscription management, and omnichannel communication across digital channels.
Web portal

Enterprise architecture for telecom

We design enterprise and data architectures that support system migration, scalability, and long-term technology planning for telecom organisations.
IT strategy consulting
Cloud

Billing & ordering management systems

We build and integrate order management, invoicing automation, and charging systems to support accurate billing and service delivery.
Custom software development
API integration

Data analytics & reporting

We deliver BI dashboards, data pipelines, and performance insights to help telecom teams track operations, customer behaviour, and business performance.
Power BI services
Data services

Robotic process automation (RPA)

We implement process and workflow automation to reduce manual tasks and improve operational efficiency across telecom operations.
Intelligent document processing
Legacy software modernisation

Telecom Organisations We Support

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Mobile network operators

Internet service providers

Case Studies

Communication platform modernisation

Digital experience
Web portal
Mobile app
UI UX design

Mobile app

Mobile app
UI UX design
Digital experience

B2B sales management platform

Boosted sales performance
Legacy system modernisation
UI UX design
Digital experience

Mobile app

Mobile app
UI UX design
Digital experience
Custom software development

Why Baltic Amadeus

Security & compliance.

No vendor lock-in.

Software Development Life Cycle (SDLC), supported by experts.

Certifications

Certification mark for TÜV Thüringen with a red checkmark and a red mask symbol.
ISO 27001
TÜV Thüringen certified ISO 9001 logo with red checkmark and website URL.
ISO 9001
The Open Group TOGAF 10 OGEA-103 certification badge with a blue circular border.
TOGAF
Badge with text 'Offensive Security OSCP' inside a circular design with orange and black accents.
OSCP
View all certificates

FAQ

What technologies do you use for telecoms solutions?

We work with modern technologies such as cloud-native platforms, microservices, DevOps toolchains, data analytics solutions, and automation tools tailored to telecom environments.

Can you integrate with existing telecoms infrastructure?

Yes. We integrate new solutions with existing OSS, BSS, CRM, and network systems using secure APIs and scalable integration architectures.

How do you ensure security in telecoms applications?

We follow industry security standards, apply secure architecture practices, and perform regular testing to protect telecom systems, customer data, and network operations.

Let’s talk about your project

Starting something new or need support for an existing project? Reach out, and our experts will get back to you within one business day.

+370 52 780 400
[email protected]

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