Custom software development for telecom operators and service providers. The focus is on core systems, digital platforms, and operational tools that support network operations, customer services, and day-to-day business processes.
Many telecom operators still rely on outdated OSS and BSS platforms. OSS modernisation and BSS transformation are often needed to improve system performance, flexibility, and integration with newer technologies.
Complex network operations
Managing modern networks requires strong network management capabilities. Challenges such as fault management and maintaining consistent QoS make daily operations more complex and resource-intensive.
Slow digital transformation
Legacy architectures slow down the adoption of microservices, DevOps practices, and cloud-native solutions. This also limits the ability to roll out new services for 5G and other emerging technologies.
Poor customer experience
Disconnected CRM systems, limited omnichannel support, and weak customer analytics make it harder to deliver a smooth customer journey. Many operators also need better self-service portals to reduce support нагрузą and improve user satisfaction.
Our Capabilities
CRM integrations & customisation
We integrate and customise Telecom CRM systems to support customer management, subscription management, and omnichannel communication across digital channels.
We deliver BI dashboards, data pipelines, and performance insights to help telecom teams track operations, customer behaviour, and business performance.
Software Development Life Cycle (SDLC), supported by experts.
Certifications
ISO 27001
ISO 9001
TOGAF
OSCP
FAQ
What technologies do you use for telecoms solutions?
We work with modern technologies such as cloud-native platforms, microservices, DevOps toolchains, data analytics solutions, and automation tools tailored to telecom environments.
Can you integrate with existing telecoms infrastructure?
Yes. We integrate new solutions with existing OSS, BSS, CRM, and network systems using secure APIs and scalable integration architectures.
How do you ensure security in telecoms applications?
We follow industry security standards, apply secure architecture practices, and perform regular testing to protect telecom systems, customer data, and network operations.
Let’s talk about your project
Starting something new or need support for an existing project? Reach out, and our experts will get back to you within one business day.