What is included in a UX audit?

A UX audit includes a review of usability issues, identifying friction points affecting conversions, and evaluating the consistency of interaction patterns within your digital product.

How do you ensure WCAG compliance?

We conduct accessibility audits to identify barriers and provide prioritised improvement recommendations based on the Web Content Accessibility Guidelines (WCAG).

Why are design systems important for complex products?

Design systems ensure consistency across all interfaces, speed up the development process through reusable component libraries, and make products easier to scale.

UI UX Design Services | Baltic Amadeus

Our UI and UX Design Offers

UX research

UX research focused on understanding user needs before design decisions are made.

Usability testing to identify friction and validate design choices.

User research through Interviews and surveys for reliable feedback.

Persona development to align teams around real users.

Journey mapping to visualise end-to-end experiences.

Deliverables:

User insights, personas, journey maps, and usability results.

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UX audit

UX audits identifying usability issues and design gaps in existing products.

UI/UX issue review across key user flows and interfaces.

Identification of friction affecting conversions, task completion, and retention.

Evaluation of consistency, clarity, and interaction patterns.

Clear, prioritised findings with actionable recommendations.

Deliverables:

UX audit report with prioritised issues and recommendations.

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Accessibility audit

Accessibility audits identifying barriers and accessibility gaps across digital products.

Accessibility check across key user flows and interfaces.

Assessment of compliance against relevant accessibility standards.

Identification of issues affecting usability for all users.

Prioritised improvement list with clear, actionable recommendations.

Deliverables:

Accessibility report with WCAG gaps and improvement actions.

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UX design

UX design focused on how users navigate and complete tasks within your product.

Wireframes to define layout, content, and functionality.

Interaction design and user flows mapping key actions and decision paths.

Information architecture organising content and navigation.

Prototypes to validate concepts and support design decisions.

Deliverables:

Wireframes, user flows, and interactive prototypes.

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UI design

UI design defining how your product looks, feels, and stays consistent across interfaces.

Design systems to ensure visual consistency across products.

Component libraries for scalable and reusable UI elements.

Responsive interface design across devices and screen sizes.

Deliverables:

Design system, UI components, and final visual assets.

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Industries We Design

Our UI and UX Design Process

Discovery & requirements analysis

We start by understanding your business goals, users, and product context. Through stakeholder workshops and UX research, we align expectations early and define clear requirements.

UX Strategy & information architecture

We define a UX strategy that connects user needs with business priorities. Using personas, we align design decisions around key user groups and priorities.

UI Design & visual language

We create a clear visual language that supports usability and brand consistency. Our UI design focuses on clarity, accessibility, and consistent interaction patterns.

04

Design system & guidelines

We establish a design system to support consistency and long-term product growth. This ensures teams work with shared rules, components, and design standards.

05

Usability testing & iteration

We test designs with users to validate assumptions and identify usability issues. Usability testing ensures designs are refined based on real user feedback.

Why Baltic Amadeus

Security & compliance.

Designed for speed & clarity.

Certified expertise.

Offers Available in Microsoft Marketplace

Certifications

ISTQB

CUA

Int. Design Foundation

Green circular badge with white text reading 'Foundation Certificate in User Experience UX01'.

BCS: foundation in UX

View all certificates

FAQ

How do you ensure my product is accessible?

Accessibility is built into our process from the start. We design and validate solutions according to WCAG guidelines and the European Accessibility Act (EAA), using accessibility audits, inclusive design principles, and testing throughout the design and development lifecycle. This reduces compliance risk while improving usability for all users.

Do you have experience designing for B2B Enterprise or Fintech sectors?

Yes. We have extensive experience designing complex B2B, enterprise, and fintech products where security, compliance, and scalability are critical. Our teams understand multi-role user environments, complex workflows, and regulatory constraints, and translate them into clear, usable digital experiences.

What is the difference between UI and UX design?

UX design focuses on how a product works: user journeys, logic, usability, and problem-solving. UI design focuses on how a product looks: visual style, layout, and interaction details. At Baltic Amadeus, we combine both to create solutions that are not only visually consistent but also intuitive, efficient, and aligned with business goals.

UI UX Design Services

Adomas Gudaitis

Oksana Cybulskaja

Our UI and UX Design Offers

UX research

UX audit

Accessibility audit

UX design

UI design

Industries We Design

Banking & finance

Government & public

Logistics

Telecoms

Insurance

Our UI and UX Design Process

Discovery & requirements analysis

UX Strategy & information architecture

UI Design & visual language

04

Design system & guidelines

05

Usability testing & iteration

Why Baltic Amadeus

Security & compliance.

Designed for speed & clarity.

Certified expertise.

Offers Available in Microsoft Marketplace

Certifications

Case Studies

User-centred design implementation

Mobile app

Mobile app

eCommerce platform

FAQ

How do you ensure my product is accessible?

Do you have experience designing for B2B Enterprise or Fintech sectors?

What is the difference between UI and UX design?

Related Services

Legacy System Modernisation

Mobile App

Web Portal

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