EAA Compliance Services

We work with organisations to assess and improve website and app accessibility under the European Accessibility Act. Our services help identify accessibility gaps, apply WCAG 2.1 requirements, and prepare for compliance.
Adomas Gudaitis
UX Guild Lead
Laura Adomavičiūtė
Head of Sales Operations

EAA Compliance Offers

Accessibility analysis

Independent accessibility analysis to understand your current compliance status and identify gaps against EAA requirements.
Automated and manual testing against European Accessibility Act requirements.
Accessibility compliance checklist aligned with WCAG 2.1.
Independent review of websites, apps, and digital portals.
Clear, prioritised Excel backlog for designers and developers.
Deliverables:
Prioritised Excel backlog for developers and designers.
Product-Information-Management

EAA compliance implementation

End-to-end implementation support for organisations that need to achieve full EAA compliance.
In-depth accessibility analysis with manual checks and user testing.
Prioritised Excel backlog translated into concrete implementation tasks.
Accessibility fixes applied across your website, app, or digital portal.
Deliverables:
Implementation of accessibility fixes for your website, app or portal.

Industries We Support

Banking & finance

Mobile apps
Web portals

Government & public

Web portals
Digital public services

Logistics

Customer portals
Tracking systems
Digital platforms

Telecoms

Web portals
Mobile apps

Insurance

Mobile apps
Web portals

Our EAA Compliance Process

01

Standards & scope review

We start by reviewing applicable EAA criteria and accessibility standards, including EN 301 549 and WCAG requirements, to define the scope and expectations for compliance.
02

Accessibility testing

Websites, apps, and digital portals are tested using a combination of automated tools, manual checks, and assistive technologies to identify accessibility issues that affect real users.
03

Remediation & implementation

Findings are translated into a clear, prioritised backlog that supports efficient accessibility remediation. We support teams in implementing fixes across design, content, and code.

04

Verification

Implemented fixes are reviewed and retested to confirm accessibility issues are resolved, and EAA requirements are met consistently.

05

Ongoing support

We provide ongoing accessibility advisory to help organisations maintain compliance as digital products evolve and accessibility requirements are updated.

Why Baltic Amadeus

Understanding of regulatory requirements (WCAG, EAA).

Certified expertise.

Designed for speed & clarity.

Certifications

CISA Certified Information Systems Auditor logo with a red circular design.
ISTQB
Certified Usability Analyst (CUA) logo with text Human Factors International surrounding it.
CUA
Logo of Interaction Design Foundation featuring a stylized tree with square leaves and the text 'Est. 2002'.
Int. Design Foundation
Green circular badge with white text reading 'Foundation Certificate in User Experience UX01'.
BCS: foundation in UX

FAQ

What are the penalties for non-compliance with the EAA?

Penalties depend on national enforcement rules, but they can include fines, legal action, and requests to fix accessibility issues within a set timeframe. Beyond penalties, non-compliance can also affect customer trust and limit access to your digital services.

What are the EAA requirements for websites and apps?

The EAA requires digital products to be accessible to people with different abilities. This includes clear navigation, readable content, keyboard accessibility, screen reader support, and proper use of colours and contrast. In practice, this means aligning websites and apps with WCAG 2.1 (and newer) accessibility standards.

Does the EAA apply to my website, mobile app, or digital service?

The EAA applies to many digital products and services offered to users in the EU, including websites, mobile apps, and online platforms. If your organisation provides services such as banking, transport, telecoms, eCommerce, or public services, EAA accessibility requirements are likely to apply.

Related Services

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