What is the European Accessibility Act (EAA)?

The EAA is an EU directive that sets harmonized accessibility requirements for key products and services, including websites, mobile apps, and e-commerce platforms, to ensure they are usable by people with disabilities.

Which accessibility standards does EAA follow?

EAA compliance generally relies on the EN 301 549 standard, which is closely aligned with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

When is the deadline for EAA compliance?

The European Accessibility Act must be applied by organizations starting from June 28, 2025. After this date, products and services covered by the act must comply with the accessibility requirements.

EAA Compliance Services

We work with organisations to assess and improve website and app accessibility under the European Accessibility Act. Our services help identify accessibility gaps, apply WCAG 2.1 requirements, and prepare for compliance.

Contact sales Read about EAA

Adomas Gudaitis

UX Guild Lead

[email protected]

Oksana Cybulskaja

Service Delivery Manager

[email protected]

EAA Compliance Offers

Accessibility analysis

Independent accessibility analysis to understand your current compliance status and identify gaps against EAA requirements.

Automated and manual testing against European Accessibility Act requirements.

Accessibility compliance checklist aligned with WCAG 2.1.

Independent review of websites, apps, and digital portals.

Clear, prioritised Excel backlog for designers and developers.

Deliverables:

Prioritised Excel backlog for developers and designers.

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EAA compliance implementation

End-to-end implementation support for organisations that need to achieve full EAA compliance.

In-depth accessibility analysis with manual checks and user testing.

Prioritised Excel backlog translated into concrete implementation tasks.

Accessibility fixes applied across your website, app, or digital portal.

Deliverables:

Implementation of accessibility fixes for your website, app or portal.

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Our EAA Compliance Process

Standards & scope review

We start by reviewing applicable EAA criteria and accessibility standards, including EN 301 549 and WCAG requirements, to define the scope and expectations for compliance.

Accessibility testing

Websites, apps, and digital portals are tested using a combination of automated tools, manual checks, and assistive technologies to identify accessibility issues that affect real users.

Remediation & implementation

Findings are translated into a clear, prioritised backlog that supports efficient accessibility remediation. We support teams in implementing fixes across design, content, and code.

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Verification

Implemented fixes are reviewed and retested to confirm accessibility issues are resolved, and EAA requirements are met consistently.

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Ongoing support

We provide ongoing accessibility advisory to help organisations maintain compliance as digital products evolve and accessibility requirements are updated.

FAQ

What are the penalties for non-compliance with the EAA?

Penalties depend on national enforcement rules, but they can include fines, legal action, and requests to fix accessibility issues within a set timeframe. Beyond penalties, non-compliance can also affect customer trust and limit access to your digital services.

What are the EAA requirements for websites and apps?

The EAA requires digital products to be accessible to people with different abilities. This includes clear navigation, readable content, keyboard accessibility, screen reader support, and proper use of colours and contrast. In practice, this means aligning websites and apps with WCAG 2.1 (and newer) accessibility standards.

Does the EAA apply to my website, mobile app, or digital service?

The EAA applies to many digital products and services offered to users in the EU, including websites, mobile apps, and online platforms. If your organisation provides services such as banking, transport, telecoms, eCommerce, or public services, EAA accessibility requirements are likely to apply.