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Users expect seamless booking experiences in today's efficiency-driven world.
This case study highlights how the Norwegian Aviation Museum partnered with Baltic Amadeus to develop a high-performance eCommerce reservation platform for their Newton Flight Academy project, meeting rising visitor demand.
The Newton Flight Academy, a project by the Norwegian Aviation Museum, emerged from Scandinavia's successful Newton Aviation Camp and a longstanding partnership with Boeing. Established in 2016, the academy provides access to three full-motion flight simulators for families, businesses, and pilot training purposes.
As the Newton Flight Academy prepared for its launch, the Norwegian Aviation Museum recognised the need for a new reservation platform capable of handling a growing number of users and bookings efficiently. The museum sought a technology partner with proven expertise in IT project execution in Scandinavia, and Baltic Amadeus was selected to develop the platform.
Baltic Amadeus built the eCommerce platform for Newton Flight Academy from the ground up. The website was developed to meet the client's specific business requirements using the Umbraco open-source content management system.
The team integrated a reservation system built on .NET technology to enhance platform functionality and user experience. Integration with the client's payment system enabled secure and smooth online transactions.
A key focus was creating an intuitive, user-friendly experience. The platform allows users to select preferred time slots and complete payments using credit cards or online payment platforms in just a few simple steps.
The new B2C eCommerce platform was delivered on schedule, with seamless communication between the museum and Baltic Amadeus teams ensuring a smooth implementation. Visitors could access the platform a month before the museum's official opening, with the reservation system fully operational from day one, facilitating bookings for leisure programmes and pilot training sessions.
Within the first ten months of launch, 4,000 users utilised the platform. The system proved robust and scalable, providing uninterrupted service even during peak traffic, supporting the successful launch and ongoing operations of Newton Flight Academy.
