Situation

United Central Credit Union group – KREDA unites reliable Lithuanian credit unions that foster long-term relationships with their customers. Established in 2017, KREDA comprises 11 credit unions with 34,000 members across the country. The credit union group ensures real-time transactions within EU countries as well as various investment and lending opportunities.

Yet the financial market sees nothing less than progressive digitalisation that involves ever-changing customer needs and tight competition among financial institutions. Collecting all the reasoning at once, KREDA decided to launch its mobile banking app as a strategic move towards better user experience and technology-powered service expansion.

Knowing how many resources, expertise and time it takes to build a mobile application, KREDA has chosen to partner up with Baltic Amadeus. As a long-year IT solution provider in the financial market, Baltic Amadeus has proposed and delivered a cost-effective, easily customisable mobile banking solution.

Solution

The mobile banking solution is set with a solid foundation for smooth app maintenance before and after launch. The Baltic Amadeus team ensures a seamless integration through open APIs based on the PSD2 directive and the Berlin Group standard. Also, the new app's security and compliance are backed by ISO 27001 and ISO 9001.

Seeking to exceed unique clients' needs, the KREDA mobile app is powered by rich functionality, including various authentication methods, accounts, payments and card features.

In addition, our CISSP, CDPSE and CISA-certified experts made sure that the KREDA mobile app guarantees solidsecurity and enables high-level user experience on both, iOS and Android operational systems.

Added value

KREDA app foundation and functionality allow an effortless digital experience while managing various transactions, payments, and other day-to-day financial activities. This way, the newly launched app enables KREDA to tighten its connection with customers even more by delivering them smart solutions.

With a new mobile app, KREDA continues to develop and expand the app functionality depending on customer demand and feedback. Therefore, this launch is just the beginning for KREDA in its mobile banking journey. And we could not be more excited.

Having Baltic Amadeus as our technology partner was (and continues to be) a brilliant experience. We appreciate their highly skilled team, who applied careful attention and broad expertise to develop our mobile banking app from scratch, exceeding our expectations.
Zbignev Masovič
JCKU KREDA mobile app project manager

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